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Refund Policy


At Tecudia, we are committed to customer satisfaction. Understanding that situations change, we offer a structured refund policy for our digital services.

Refund Eligibility:
Refund requests must be made within 7 days of the purchase date. Services not yet rendered are eligible for a full refund. Partial refunds for services in progress will be evaluated on a case-by-case basis. All refunds will deduct the service charges/transaction fees incurred by Stripe payment processing system.

Refund Process:
To initiate a refund, please contact us at with your order details. Refunds will be processed through Stripe, the payment platform used for your original transaction. Please allow a standard duration of 5-10 business days for the refund to reflect in your account, as per Stripe’s processing times.

Refunds are not applicable for services that have already been completed. Projects terminated due to client non-compliance with our terms and conditions are not eligible for a refund.

Policy Changes:
Tecudia reserves the right to modify this policy, with changes becoming effective immediately upon posting on our website.