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Please send us an email with your questions and we will respond within 24 hours.
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Contact us at the below mentioned emails to connect with a specific department
Frequently Asked Questions (FAQs)
Website Development
How long does it take to build a website?
The timeline for building a website varies depending on the complexity and number of pages. On average, a custom website takes about 4-6 weeks from start to finish, including design, development, and testing phases.
Can I update the website myself once it's built?
Yes, your website will be built on a user-friendly Content Management System (CMS) like WordPress, allowing you to make basic updates and manage content easily. We also provide a one-hour training session on website management.
Is SEO included in the website package?
Yes, we provide basic SEO setup with every website, which includes optimizing titles, meta descriptions, and basic keyword implementation to improve your site’s visibility.
E-Commerce Solutions
What e-commerce platforms do you use?
We specialize in popular platforms like Shopify and WooCommerce, but we can work with a platform of your choice based on your specific needs.
How many products can I list in my online store?
Our “Online Store Success” package includes setup for up to 50 product listings. Additional listings can be added for an extra cost.
Can you integrate payment gateways into my e-commerce store?
Absolutely! We can integrate various payment gateways like PayPal, Stripe, and others to ensure a smooth transaction experience for your customers.
Branding Kit
What does the Branding Kit include?
Our “Brand Identity Essentials” kit includes custom logo design, color palette and typography curation, a basic brand style guide, business card and letterhead design, and a social media branding kit.
How many logo design concepts will I receive?
You will receive 3-4 initial logo design concepts. After reviewing these, you can select your preferred design, which we will then refine based on your feedback.
What if I need more comprehensive branding services?
We offer additional services like a comprehensive brand style guide, marketing material design, and more, which can be added to your package for an extra cost.
General Questions
What are your payment terms?
We typically require a 50% deposit to start the project, with the balance due upon completion. Payment plans can be discussed on a case-by-case basis.
Will my website be mobile-friendly?
Yes, all our websites are designed with a responsive layout to ensure they look great and function well on all devices, including smartphones and tablets.
Do you offer ongoing support and maintenance?
Yes, we offer ongoing support and maintenance services. The terms and scope of these services can be discussed based on your individual needs.
Can I see examples of your past work?
Absolutely! We would be happy to share our portfolio of previous projects. This will give you an idea of our design style and the quality of our work.
How do we get started?
Simply contact us through our website or give us a call! We’ll schedule a consultation to discuss your needs in detail and kickstart your project.
